---
title: 7 Ways That Your Patient Engagement Vendor Missed the Mark
description: As the COVID-19 pandemic accelerated in March 2020 and the need for reliable and effective patient-provider communication became more important than ever, did your vendor deliver?
---

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## 7 Ways Your Patient Engagement Vendor Missed the Mark During the Pandemic

![comm colapse](https://www.srhealth.com/hs-fs/hubfs/comm%20colapse.jpg?width=286&name=comm%20colapse.jpg)

As the COVID-19 pandemic accelerated in March 2020 and the need for reliable and effective patient-provider communication became more important than ever, did your vendor deliver?

Healthcare organizations have expressed disappointment around several key areas. **Download this guide and ask yourself, have you experienced these faults?** If so, you'll need to address them before a COVID resurgence.

 

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